How do I change my checking account info stored in my ProPay account?


Here is how to add, verify, or update the routing and checking account information stored in your Account profile and some suggestions:

  1. Login to your ProPay account.
  2. Select “Edit Profile”.
  3. Click the “Change/Add Checking Account” link.
  4. Make any necessary changes or entries. Please do not enter any spaces or dashes.
  5. Click “Submit” to store your information in your ProPay account profile.
  6. The checking account validation process will immediately begin.

ProPay Payments strongly suggests that you contact your financial institution to verify that you have the correct routing and account numbers for ACH transactions. Please do not enter numbers from your deposit slip.

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